August 2020

Change Management Cycle

The NPC payment schemes are updated every two years to reflect market needs and evolutions in the technical standards developed by international standards bodies, such as the International Organization for Standardization. This evolution is guided through a transparent change-management process, open to all stakeholders.

Any stakeholder interested can submit their change requests by using this template. All change requests provided to the NPC will then be considered for the 2021 change management process cycle.

The Change Management Process is initiated by a call for change requests and during one year, all stakeholders can contribute with proposals to changes to the rulebooks by providing change requests. The NPC is then processing all change requests and analyses the legal and technical feasibilities.

In line with its commitment to transparency, the Nordic Payment Council will publish its position on each change request after the public consultation comment received during the public consultation, so that all stakeholders know why their change requests propositions were taken forward or set aside.

The Change Management Cycle ends with updated versions of NPC Credit Transfer and NPC Credit Transfer Inst Rulebooks published in November 2021 and enter into effect in November 2022 which leaves enough time for scheme participants to make adjustments needed to keep their systems updated.